Refund Policy – Neotonics

60-Day Satisfaction Promise

Your trust matters to us. Neotonics is formulated to support healthy skin renewal and digestive balance, and we stand firmly behind every bottle. Each order is protected by our 60-Day Satisfaction Promise, counted from the date your purchase was completed.

Should Neotonics fall short of your expectations for any reason, get in touch via our Contact Page and our dedicated team will take care of everything. We back this product because the results speak for themselves.

Our Promise

  • Complete 60-Day Window: Take a full two months from the date of purchase to evaluate Neotonics at your own pace
  • Money-Back Pledge: Unhappy with your results? Our support staff will guide you through a smooth resolution
  • Straightforward Process: We keep things quick, transparent, and free of unnecessary steps
  • Domestic Support Team: Our customer care representatives operate from within the United States

How to Request a Refund

To take advantage of our money-back pledge, just complete these three easy steps:

  1. Get in Touch: Send a message through our Contact Page or write to support@theneotonics.com
  2. Share Your Order Info: Let us know your full name along with the order number so we can locate your purchase instantly
  3. Receive a Resolution: A member of our team will respond promptly and handle your request with care

Eligibility

  • All refund requests must be submitted no later than 60 days after the original transaction date
  • This guarantee applies exclusively to orders placed on the official Neotonics website or through the authorized BuyGoods checkout
  • Our contact details can be found on this website, within your order confirmation email, and printed inside each Neotonics shipment

About Our Retail Partner

All Neotonics transactions are fulfilled by our trusted retail partner:

▶ BuyGoods — BuyGoods is a registered trademark of BuyGoods, a Delaware corporation headquartered at 1201 N Orange Street Suite #7223, Wilmington, DE, 19801, USA. If you have questions about a specific order, reach BuyGoods directly at www.buygoods.com/contact.

Contact Customer Support

Have questions about our refund process or need help with your order? We are here for you:

Neotonics is designed to revitalize your skin and digestive wellness — and if it doesn't meet your expectations, our 60-Day Satisfaction Promise has you completely covered. That is the standard we hold ourselves to.